Introduction At Lemm Tea
We respect your privacy. This policy outlines how we collect and use your information when you visit our website or use our Mini Program for ordering
Information We Collect
- Personal Information: Name, Phone Number (used for Account Login), and Email address.
- Transaction Information: Billing address and payment details required to process your order.
- Location Information: We may collect your geolocation data to facilitate the “Branch Locator” feature and to calculate accurate delivery fees via our logistics partners.
How We Use Your Information
- To process and fulfill your orders (Pickup or Delivery).
- To manage your Membership Tier and Loyalty Points.
- To send you order status updates (e.g., “Order Ready” or “Driver on the way”).
Third Party Policies
We do not sell your data. However, we share necessary data with trusted third parties to facilitate our services:
- Logistics: Delivery address and contact details are shared with delivery partners (e.g., Lalamove) to fulfill your order.
- Payment Processors: To securely process your transaction.
Contact Us
Contact Us For privacy concerns, please contact us at [Insert Phone Number].
